Mobile / Slots
9f22 handles your information with care — this policy explains exactly what data we collect when you use our platform, how we use it, and what choices you have. Access to this platform and applicability of this policy depends on your local law and eligible regions.
When you open an account on 9f22, we collect the information you provide during registration — your name, email address, contact number and the payment method details you submit, such as your bKash wallet number or Bank Transfer credentials. We collect this to verify your identity, process your deposits and withdrawals, and keep your account secure. We also record transactional data each time you move funds through bKash or Bank Transfer, so that your wallet history is accurate and disputes can be resolved. Beyond account data, we collect session data — pages visited, device type, browser version — to understand how the platform performs on mobile and to fix issues faster. We do not sell your personal data to third parties. We share data only where required to process a payment, comply with a legal obligation in your jurisdiction, or respond to a verified request from you. This policy applies to all account holders in eligible regions where access is permitted under local law. If you access 9f22 from a region where such services are not permitted, this policy still governs any data we have collected, but we encourage you to review your local regulations before continuing.
This policy applies to data collected directly through 9f22 and any account action you take on the platform — from login to payment. It does not extend to third-party sites you may reach through links on our pages, and it does not govern how game studios whose content appears in our lobby handle their own analytics. Each scope area below clarifies where our obligations start and stop.
Data collected at login, registration and session level is fully within this policy. This includes your email, device identifier and any security verification steps shown in your account settings.
Payment records for bKash deposits and Bank Transfer withdrawals are covered. We retain these records to support wallet accuracy and dispute resolution, in line with our data retention practice.
Browsing behaviour on 9f22 — including which lobby areas you visit and how long you spend on a page — is collected by us and covered by this policy. No personally identifying detail is tied to game activity logs.
Game studios such as CQ9, PlayStar, Joker and JDB supply game content to our lobby. Their own data practices are outside our control; this policy does not cover data those studios collect independently.
You have practical options when it comes to your personal data on 9f22. You can request a summary of the information we hold on your account at any time by writing to our support route listed on the contact page. If any detail is incorrect — your registered phone number, your name, or the bKash wallet number linked to your account — you can ask us to correct it, and we will confirm the update once our team has verified the change. If you want to understand why a specific piece of data was collected, you can raise that question through the same support route and we will respond with a plain explanation. Where local law in your eligible region grants you a right to request deletion of certain data, you may submit that request in writing; we will review it and tell you what can be removed without compromising account security or legal obligations. These rights depend on the laws applicable in your region — use the support route below to start any of these requests.
Request a copy of the data we hold on your account by contacting support. We will confirm your identity before sharing any account summary.
If your registered phone number, name or bKash wallet reference is wrong, raise a correction request. Our team will verify and update the record.
Not sure why a piece of information was collected? Ask us directly. We will give you a straight explanation of the purpose and the basis for holding it.
Where your local law permits, you may request deletion of certain data. Submit your request in writing; we will review what can be removed without affecting account security obligations.
If you have a question about how your data is handled, or want to exercise any of the rights described on this page, use one of the contact routes below. We respond through the same channel you use to reach us. Do not share full payment credentials — bKash wallet PINs or Bank Transfer account passwords — in any support message.
Send your data or privacy question to our support email address, which is published on the Contact page of 9f22. Include your registered account email so we can locate your record.
Open the live chat widget from any page on 9f22 to raise a privacy question in real time. The chat is available through your signed-in account area.
Log into your account and navigate to the Help section to submit a written privacy or data request. This route creates a reference number for your query.
Understanding the practical side of data handling matters as much as the policy text itself. Here is how 9f22 approaches each area — from cookies through to how long we keep payment records. If anything is unclear, the support routes listed above are the right place to ask.
We use session cookies to keep you logged in across pages and to record browsing behaviour on 9f22. You can manage cookie settings through your browser. Disabling all cookies may affect how some account features function on mobile.
Access to your account data is restricted to authenticated sessions. We do not store bKash wallet PINs or Bank Transfer passwords — only the wallet reference you submit during a transaction is retained for record purposes.
We keep account registration data and transaction records for as long as your account is active and for a period after closure, as required by applicable legal obligations in your region. We do not hold data longer than necessary.
When this policy changes, we update the version date on this page and may notify you through your registered contact details. Continuing to use your account after a notified update means you have read the revised terms.
These are the questions we hear most often about how 9f22 handles your personal data. If yours is not covered here, use the live chat or account help route to ask directly.
We collect your name, email address, phone number and payment method details — such as your bKash wallet number or Bank Transfer account reference — when you register. We also record session data like device type and browser version to keep the platform working correctly.
We share your data only where it is necessary to process a payment, meet a legal obligation in your region, or respond to a verified request from you. We do not sell account data. Game studios in our lobby operate independently; their own data practices are outside this policy.
Send a written request to our support email or through the Account Help Centre — both routes are listed on 9f22. Include your registered email address. We will verify your identity before sharing any account summary.
Where local law in your eligible region grants you a deletion right, you may submit a written request through our support route. We will review what can be removed without affecting account security obligations or legal requirements, then confirm the outcome.
We retain bKash and Bank Transfer transaction records for as long as your account is active and for a required period after closure, in line with applicable legal obligations. We do not keep records longer than necessary for those purposes.
This policy governs any data collected through 9f22 regardless of where you access it from. Whether the platform itself is available to you depends on local law and eligible regions. We recommend reviewing your local regulations before creating or using an account.